geek squad

 

Gadgets

Verizon Rolling Out Geek Squad Knockoff Called 'Expert Care'

Posted by Sean Fallon at 6:00 AM on October 10, 2008

Starting today, Verizon will join a growing list of companies including Best Buy and AT&T that offer a service dedicated to in-home customer support. Verizon's 'Expert Care' will offer a 'protection pack' that provides home repair and replacement coverage for your computers, televisions, and telephones as well as monitors, modems, keyboards, mice, OEM remote controls and FiOS backup batteries. Service starts at $US5 a month and can run up to $US20 depending on your equipment. They are also offering a "Premium Technical Support" service that adds 24/7 phone and online support for $US15 a month.


Read More »

Phones

Best Buy iPhone 3G: Buy BS Accessory Package, Geek Squad Will Do What Apple Store Does for Free

Posted by Matt Buchanan at 11:30 AM on September 5, 2008

The iPhone 3G is making its Best Buy debut this Sunday, and a copy of the ad you'll see in your local paper confirms that even though Best Buy has the distinction of being the iPhone's first independent US retailer, it'll be the same old Best Buy peddling it.

Read More »

Press

Wal-Mart Fires Broadside Into Best Buy With Talk of Geek Squad Knockoff

By way of sister site The Consumerist comes word this afternoon that big box chain Wal-Mart is "very interested" in expanding its services into Best Buy's Geek Squad territory. "We are looking at different options," said Gary Severson, a... Read More »

The World Hates the Geek Squad

According to the American Dentists Association, the US Mime Artists Syndicate and this Random Good Stuff t-shirt, 9.99 out of 10 US citizens hate Geek Squad. Apparently the statistical error works for Geek Squad and doesn't even love itself.... Read More »