Can People Ever Be Trusted With Dockless Bike-Sharing?

Can People Ever Be Trusted With Dockless Bike-Sharing?

Less than six months after launching in France, a dockless bike-sharing service is calling it quits

“Over the months of December and January, the mass destruction of our fleet has become the new entertainment of underaged individuals,” said Gobee.

A shitstorm of ruination seems to be the default outcome for dockless bike-sharing services, and Gobee is no exception to the rule. Which poses the question: Will humans ever not wreak havoc on a dockless bike-sharing service?

Around the world, bike-sharing startups are struggling with this reality. In China, there are heaps of thousands of discarded bikes. Dockless bike-sharing service Wukong Bikes shut down after it lost 90 per cent of its bikes in just five months — the company forgot to equip its bikes with GPS. In Britain, Obike had to terminate its operations in several London locations after bikes obstructed highways and footpaths, and it faced backlash in Australia for similar reasons. And in the US, Spin is fighting with the Department of Transportation to get its dockless bikes operational in New York City — but people with access to the service in Seattle have already complained about a wonky user experience. Finally, while it’s not a bike-sharing service, free-reign access to bikes at Google has led to hundreds of them going missing a week.

“It was sad and disappointing to realise that a few individuals could ruin such a beautiful and promising project,” Gobee said, according to The Guardian. “We had to come to the conclusion that it could not be viable and there was no other choice for us than shutting down, nationwide.”

Based on the litany of dockless bike-sharing failures, it’s almost as if a service banking on the good faith of humans isn’t a sustainable business plan. It’s inarguably great to try and encourage more people to choose bikes over cars, but the convenience that dockless bike-sharing offers also invites its downfall.

Earlier this month, Felix Salmon argued in Wired Ideas that the chaos of dockless bike-sharing services was a necessary disruption to “reveal desire paths, build new ones, and make permanent changes to the warp and weft of the city.”

“Dockless bikes provide the perfect tool for navigating wide avenues while still feeling connected to the city,” he wrote, adding that by “getting where they want to go in the easiest and most efficient manner possible, dockless bike riders are effortlessly demonstrating – and creating – exactly what their city needs.”

But I’m hard-pressed to find an example of a dockless bike-sharing success story. While it’s possible that city planners will one day be forced to address the problem in the same way they do natural disasters, there’s little evidence of a will to, with the immediate result being increased theft, vandalism, and obstruction. This is not to say that improved access to bikes is a flawed plan. But perhaps leaning too heavily on the premise that people’s good nature will outweigh their laziness or appetite for destruction is a bit misguided. Bike-sharing is fantastic, but dockless is, to date, a goddamn mess.

[The Guardian]

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