nationaleatingdisordersassociation

  • Eating Disorder Helpline to Replace Human Staff With AI Chatbot

    Eating Disorder Helpline to Replace Human Staff With AI Chatbot

    The National Eating Disorder Association has disbanded its long-running, telephone helpline. NEDA has fired the small group of human staff that coordinated and ran the helpline, effective June 1. In lieu, the nonprofit plans to offer people seeking help access to an AI-powered chatbot named “Tessa” next month, as reported by NPR on Wednesday and…