David Jones’ Website Hacked, Customer Data Stolen

Online shopping is definitely easy, but it’s not without its potential downsides. Aussie high-street retailer David Jones learned last week that its website — hackers accessed customer names, email and mailing addresses, and the details of orders.

David Jones image via Shutterstock

David Jones became aware of the website breach last week, on the 25th of September, although it has not said exactly when the attack occurred. Intruders “exploited a vulnerability” in the David Jones website to gain access to customer data, and extracted “limited” information. Customers’ names, shipping and billing addresses, email addresses and purchase order details were all seized by an unknown third party. News of this hack comes one day after an almost identical hack on Kmart.

Importantly, no credit card data, account passwords or other financial information was accessed during the hack. David Jones says it has “moved swiftly to prevent any further unauthorised access”, and has reported the information breach to the Office of the Australian Information Comissioner. Somewhat amusingly, DJs says there is no evidence the information has been misused.

How does this affect you? If you’ve made an online purchase at the David Jones website, it’s possible your personal information has been compromised. If your data was accessed as part of the hack, you should have an email from David Jones, similar to the below. You don’t need to do anything, but you can express your displeasure to David Jones by email. If anyone calls or emails you requesting your personal info posing as David Jones, be wary. We’ve contacted David Jones asking for more information on the breach.

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