Telstra Is Canning Its Planned International Roaming Price Hikes

After realising it had pissed more than a couple of people off, Telstra has backpedaled on some of its planned changes to international roaming data prices.

In a blog post titled “Making the right calls for our customers”, Telstra CEO Andy Penn said the company would reverse its previous decision to triple the excess charges for its new Travel Passes:

“…we will scrap a proposal to increase the excess data fees on our Travel Passes from 3c to 10c per MB while keeping the new passes that increase data allowances by 50 per cent and greatly increase the number of participating countries. This makes our Travel Passes very convenient and Telstra competitive as a roaming choice.”

This was the most controversial of a series of planned changes to Telstra’s international roaming Travel Packs, which are still going to be renamed Travel Passes with higher prices but including more data and text/call value.

Telstra is also adjusting the fees charged for its paper bills and for users paying accounts over the counter at stores like Australia Post; the $2.20 cost for a paper bill payment will be charged to those electing to receive it, and it’ll now cost an additional $1 for users to pay those bills non-digitally.

Penn finished: “I hope these decisions are recognised as our continued commitment to our customers.” [Telstra]

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