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‘Outdated’ Scheduling Software Could Be to Blame for Holiday Travel Nightmare at America’s Southwest Airlines
There are screw-ups and then there are screw-ups, and then there’s the disastrous holiday scheduling shitstorm ravaging Southwest Airlines right now. Though the airline initially blamed its tidal wave of mass flight cancellations and delays on unavoidable winter storms, an enraged pilot and union representative at the airliner says something far more controllable may have played…