complaints
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There Were Nearly 120,000 Telco Complaints Made to the TIO This Year
The TIO received less telco complaints this year than last, but it still recorded a whopping 119,400 of them, according to a report from the ACCC.
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Complaints To Vodafone Are Way Down
In the December 2016 quarter, Vodafone recorded 5.0 complaints for every 10,000 services in operation. The latest complaints report, however, shows a dramatic drop to 3.9 complaints for every 10,000 services in operation. That’s 50 per cent lower than the industry average.
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Forget Yelp, US Gets New Way To Complain About Lousy Meals
Leaving a nasty Yelp review seems practically pointless, now that American diners have a new SMS service connecting cranky customers directly to a restaurant’s owner/s and management staff. Think this sort of thing could ever work in Australia?