customer service
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Vodafone Says Customer Service Will Be Better Next March
The good news? Vodafone says it is installing a more efficient customer service system. The bad news? It won’t be in place until March next year.
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Telstra Make Big Deal About Online Customer Service
For a nice change of style from the usual ‘I hate Telstra story’, Telstra have decided to focus on customers (*gasp*) – rather than profit and loss statements. Today, Telstra will give customers access to a new online portal that aims to be a one-stop shop for all things plan-related.
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Optus Billing Raincheck Customers Before They Get Their iPhones
If you’re looking for a lesson in how to piss off customers, just look to Optus. Perhaps it’s just a side effect of offering better iPhone deals than the other major carriers, but reports are flooding the internet of customers who, not being able to get their hands on an iPhone, signed up for a…