david thodey
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Telstra Boss: Call Centre Jobs May ‘Not Exist In Five Years’
Speaking to ABC Radio on Friday, Telstra CEO David Thodey reasoned that these days we “don’t go into the bank branch that often and that’s going to be the truth, I think, about many of the traditional service-related jobs… it’ll be more and more digitally done.” What’s your take?
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What Happened With The NBN This Week?
It’s never a boring week on the NBN: how do you feel about living with your copper line for the next 100 years?
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Telstra Make Big Deal About Online Customer Service
For a nice change of style from the usual ‘I hate Telstra story’, Telstra have decided to focus on customers (*gasp*) – rather than profit and loss statements. Today, Telstra will give customers access to a new online portal that aims to be a one-stop shop for all things plan-related.