labor
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Call Centres Introduce ‘Emotion Cancelling’ AI to Protect Workers From Harassment
Call centre employees have notoriously unpleasant jobs. They field questions from disgruntled customers all day long and can only respond with corporate-mandated jargon. Many expect AI will one day replace these customer service jobs, but for now, several corporations are using AI to address the incredible emotional distress their employees are under. Well, they’re trying—sort…
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Apple Could Face Its First Retail Strike
Tech giant Apple is poised to see its first-ever strike on its retail operations after staff at a store in Maryland voted to authorize a strike against the company. Members of the International Association of Machinists and Aerospace Workers overwhelmingly voted on Saturday to strike at the Apple Store in Towson. “Following over a year…
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Dell Turns Into a Corporate Hypocrite, Says Remote Employees Won’t Be Eligible for Promotions
Michael Dell, the company’s CEO, allegedly once referred to in-office work as ‘forced hours.’ Now his company is punishing employees who chose to work remotely.
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Elon Musk’s Battle with Swedish Unions Is Now Impacting Tesla’s Charging Stations
For the past several months, Tesla has been locked in a battle of wills with the labor unions of Sweden. The company’s refusal to ratify a collective bargaining agreement with a small number of workers associated with the Swedish union IF Metall has led to boycotts by other regional unions, turning what should have been…