moderation system
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Facebook Moderator Says That ‘Wellness Coaches’ Advise Karaoke and Painting for Traumatised Workers
The Irish Parliament today held a hearing on Facebook’s treatment of subcontracted content moderators — the thousands of people up to their eyeballs in toxic waste in the company basement. Moderators have repeatedly reported over the years that their contract companies hurl them into traumatising work with little coaching or mental health support, in a…
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Facebook’s Oversight Board Issues First Five Rulings for Everyone to Get Mad About
Facebook’s Oversight Board, the supposedly independent entity the company created to quell some of the heat over its moderation policies, announced its first five decisions on Thursday. The oversight panel, which consists of 20 academics, lawyers, and human rights activists, overruled Facebook moderators on four of their decisions and dinged the company for having vague…