In an attempt to make 2012 a much better year for its customers, Vodafone today has released the My Vodafone app for iOS and Android, offering the ability to closely monitor your data consumption and avoid getting stung by excess usage charges.
While the free app’s main function is as a 24 hour data usage monitor, it also features a range of customer service functions that could potentially get a workout if Voda ever lapses into its heady Vodafail days again:
Benefits of the My Vodafone app:
· Account usage – customers can follow their usage by handy meters showing how much of their plan entitlements they’ve used each month
· Check account details – customers can view their account and contact details
· Store locator – customers can find their nearest Vodafone store and pinpoint it on a map
· Network updates – customers can get live network updates and service alerts
· Contact us – customers can find the right numbers and email addresses to get the support they need
· Vodafone Central – customers can read all the latest news and special offers on their phone
· Vodafone apps – check out and download Vodafone’s pick of the latest and greatest apps
· Vodafone on YouTube – access Vodafone’s YouTube page for a great selection of videos and information
The app works for both phones and tablets, and is available through the App Store or Android Marketplace now.
[Vodafone]