Did you have trouble making calls this morning? The massive outage has left users across NSW frustrated and even disrupted trains.
The Telstra troubles started at about 1:30 am but was fixed by about 6:30 am. Many users who tried to make calls were instead met with a recorded message informing them that there was congestion. Some ADSL and home phone services were affected.
Tesltra was quick to say it wasn’t a big outage, and that the issue was caused by maintenance that took longer than expected.
Not surprisingly, annoyed customers jumped on social media looking for answers and venting their complaints. Telstra apologised, but people are still complaining of issues hours later. Perhaps they need to try turning it off and back on again.
@Dasher_86 Not a massive outage – just maintenance that we’re undertaking in NSW. It should only be impacting ADSL services
— Telstra (@Telstra) June 1, 2015
@MelmoJenkins It’s the result of maintenance that our Tech’s are conducting – they’re working as quickly as they can to restore service – S
— Telstra (@Telstra) June 1, 2015
@carlymelissa_x have been advised that the outage is now restored, so affected services should be ok. What type of internet do you have? -I
— Telstra (@Telstra) June 1, 2015
@tokerShark Services are unavailable due to some maintenance we’re doing atm – should be working again later on in the morning 🙂 -Steph
— Telstra (@Telstra) June 1, 2015
@carlymelissa_x are you in NSW? There is currently an outage, attempts are being made to restore ASAP -Ivan
— Telstra (@Telstra) June 1, 2015
Were you affected by the outage? Tell us about in the comments or check your service status here.