labor

  • Office Overachievers Won’t Be Happy About ChatGPT, Study Says

    Office Overachievers Won’t Be Happy About ChatGPT, Study Says

    Tech doomsayers and self-interested AI boosters have warned the rise of ChatGPT and other generative AI systems could wipe entry-level jobs or lower performers, but new research says experienced workers may actually have more to worry about. Customer support agents using a generative AI conversation assistant in a new study saw a 14% uptick in…