Allo is the latest casualty in Google’s long and tired road to building a chat app that can rival Apple’s iMessage. After passing on further Allo investment back in April, Google officially announced this week that it’s pulling the plug on the chat app in March 2019.
Are we surprised? Not really. Google’s always made a mess of its messaging strategy.
Allo popped onto the scene in September 2016, and it was supposed to be a smarter messaging app that let people get more out of their texts. It let you send stickers à la Facebook Messenger, and had Google Assistant built in.
That said, when Google paused investment, it also ported over its most popular features like smart replies, GIFs, and desktop support to the Messages app. It didn’t help that at launch, Allo didn’t support SMS. (If you were one the few who liked Allo, you can find instructions on how to back up your stuff here.)
The announcement also basically confirmed Hangouts will be split into Hangouts Chat and Hangouts Meet. And while regular consumers will still have access to the services, Google didn’t offer any clues to timing and stressed Hangouts will be enterprise focused. Duo, another Google video call app, is miraculously still alive as Google cited consumer success — though for how long is anyone’s guess.
At the moment, Google seems to be pinning its hopes on its Messages app. Earlier this year, it announced Chat, another confusingly named service that, yes, is different from Gchat and no, isn’t another freaking app. Chat is Google’s attempt at getting mobile carriers to adopt the Rich Communication Services (RCS) protocol and do away with SMS.
While it was initially aimed to roll out sometime this year, it looks like Verizon might be the first to adopt RCS in 2019. That’s a long way of saying this Google service will finally support features like read receipts, typing indicators, better group texts, and full resolution videos and photos. Things that iMessage already has and has had for years.
Whether Chat succeeds will depend on carriers, as Google can’t just say “OK fam, we’re all RCS now.” And as you can already guess, Apple’s not on board. After all, its iMessages app has plenty of features that Chat won’t, including location sharing, text effects, and crucially, end-to-end encryption.
But if Google really is going all-in on Messages, then killing Allo makes a lot of sense. Not only does it simplify its fractured communications strategy to just FIVE apps, it’s harvesting the best parts of Allo to bring Messages up to speed. RIP Allo. You weren’t long for this cruel world, but at least your death wasn’t totally meaningless.
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